This Privacy Policy explains how Xonbay (“we”, “us”, “our”) collects, uses, and shares personal information when you use our Platform. We comply with applicable data protection laws (e.g., GDPR, CCPA).

• Account data: name, email, password, profile details.
• Shop data: store name, branding assets, product info.
• Transaction data: orders, payments, refunds (via providers).
• Usage data: device info, IP, pages viewed, cookies.
• Communications: support requests, feedback, surveys.

• Provide and secure the Platform, process orders and payments.
• Personalize features, recommend content, improve UX.
• Communicate about updates, support, and marketing (with consent where required).
• Comply with legal obligations and prevent fraud.

• Contract performance (providing the Platform and services).
• Legitimate interests (security, product improvement, analytics).
• Consent (marketing emails, certain cookies).
• Legal obligation (tax, accounting, compliance).

We share data with service providers and payment processors (e.g., Stripe, Paystack, cloud hosting, analytics) under data processing agreements. We do not sell personal data.

Where data is transferred internationally, we rely on appropriate safeguards (e.g., SCCs) as required by law.

We retain personal data only as long as necessary for the purposes above, or as required by law. You may request deletion where applicable.

• Access, correction, deletion, or portability of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time (e.g., marketing).
• Complain to a supervisory authority where applicable.

Our Platform is not directed to children under 13 (or as defined by local law). We do not knowingly collect such data.

We implement administrative, technical, and physical safeguards. No system is 100% secure; report issues to security@xonbay.com.

See our Cookie Policy for details on cookies, analytics, and choices.

For privacy requests, email privacy@xonbay.com.