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Our policies and terms for using Xonbay. If you have questions, emaillegal@xonbay.com.

Terms of Service

Last updated: September 5, 2025 • Time zone: Africa/Accra

1. Agreement to Terms

By accessing or using Xonbay (“Platform”, “we”, “us”), you agree to be bound by these Terms. If you do not agree, do not use the Platform.

2. Eligibility & Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. Seller Stores & Content

  • You retain ownership of content you upload, but grant us a non-exclusive license to host and display it.
  • You must have rights to all content and products you list; no illegal, infringing, or prohibited items.
  • We may remove content or suspend stores that violate these Terms or applicable laws.

4. Payments, Fees & Taxes

  • Payments are processed by third-party providers (e.g., Stripe, Paystack). Their terms apply.
  • You are responsible for applicable taxes, duties, and regulatory fees on your sales.
  • We may charge platform or transaction fees; we will disclose these before you incur them.

5. Shipping & Returns (Sellers)

Sellers must provide accurate shipping times, clear return/refund policies, and comply with consumer protection laws in the regions they sell to.

6. Acceptable Use

  • No unlawful, deceptive, harmful, or abusive activity.
  • No spam, scraping, or interference with Platform integrity or security.
  • No listing of prohibited items (we may publish a Prohibited Products list).

7. Intellectual Property

The Platform, trademarks, and software are protected by IP laws. You may not copy, modify, reverse engineer, or create derivative works except as permitted by law.

8. Privacy

Your use of the Platform is subject to our Privacy Policy, which explains how we collect and use data.

9. Disclaimers & Limitation of Liability

The Platform is provided “as is” without warranties. To the fullest extent permitted by law, we exclude liability for indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless Xonbay from claims arising out of your use of the Platform, your content, or your violation of these Terms or laws.

11. Termination

We may suspend or terminate accounts that violate these Terms. You may stop using the Platform at any time.

12. Changes to Terms

We may update these Terms from time to time. Changes are effective when posted. We’ll update the “Last updated” date and notify users where required by law.

13. Governing Law & Disputes

These Terms are governed by the laws of [Your Country/Region]. Disputes will be resolved in the courts of [Your City/Region], unless otherwise required by law.

14. Contact

Questions? Email legal@xonbay.com.