Keep your account secure
Protect your store, customer information and business account.
5 min read
Updated 2026-07-14
Account and security
- Use a unique password that you do not use on another website.
- Do not share your login credentials with customers or strangers.
- Confirm that you are using the official Xonbay website.
- Review suspicious account and order activity.
- Sign out after using a shared device.
Never share secret credentials
Xonbay support should never ask for your password, mobile money PIN, verification code or card PIN.
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